At Front Range Stone we believe it’s important our customers understand what to expect during their first countertop installation and we are happy to provide insight on the process!
Preparing for your in-home countertop template
Additional things to consider:
- Over hangs: Per NSI guidelines overhangs must follow a 2\3 supported, 1\3 unsupported formula not to exceed 10” for stone and 6” for solid surface and laminate. We do offer flat metal supports as well as traditional corbels that we would be happy to add to your order should they be requested and required. We will install corbels when they are purchased from us, if you are supplying we request that you have them installed prior to the installation flush and level with the cabinetry. All Raised bar tops and knee walls require corbels.
- Sinks: Farm-style or apron sinks must be installed prior to the template appointment. For undermount sinks, ensure your paperwork reflects the sink you select.
- Plumbing: It is not advised to reuse old plumbing fixtures with a new countertop.
- Window and Door Casings: The new countertop will be notched to accommodate the casing. If you prefer not to have this, the casing must be altered prior to the template.
- Cabinets: All cabinetry and end panels must be completely and permanently installed and secured to the wall and/or floor. Cabinets must be flat\level within 1\8” for us to be able to install, per installation guidelines we will only shim up to 1\8” in order to follow NSI guidelines as well as maintain your material warranties.
- Backsplashes: Walls are seldom straight and therefore we find inconsistencies in gapping when installing backsplash, our installers will fill the voids with a white painters caulk.
- Existing Tile Backsplash: It is recommended that you remove the bottom row of any existing backsplash prior to installation so we may effectively install your countertops and then tile back down to the new countertop. We typically find that the new countertop thickness is less leaving a gap to the existing tile.
During your in-home template appointment
Your template appointment for a new kitchen or bathroom countertops with Front Range Stone may take up to two hours. Here is what you can expect during your in-home template appointment:
- Review of project details
- Ensuring accurate cutouts
- Seam placement (We are unable to discuss seam placement due to the varied size of product and unique aesthetics, should you wish to have input for an additional fee, on seam location please contact your coordinator to schedule a virtual slab layout appointment)
- Possible removal of existing countertops
Before your countertop installation
After your in-home template is finalized and approved a Front Range Stone team member will contact you to review any changes to the original estimate and explain the options for payment of the balance or refund owed. The final price may vary from the initial estimate for a number of reasons, including, but not limited to:
- Job-site conditions
- Change in selection (surface, color, edge)
- Countertop measurements differing from preliminary estimates provided
Preparing for your countertop installation
Once your countertop has been fabricated, Front Range Stone will contact you to schedule your installation. Typically, installation time is 10 business days after the change ordered is approved.
What to do before your countertop installation:
- Prepare the location and clear installation area
- Cover living areas and adjacent doors – Some minimal dust should be expected during the installation process.
- Create a clear path to the work area as the installers will be moving pieces often weighing several hundred pounds into your home.
- Ensure the plumbing, electric and gas are disconnected
During your countertop installation
The typical countertop installation requires 3 to 6 hours but depending on the project it could take multiple days if you are including tear out or plumbing work. Here is what you can expect during the installation of your countertops:
- Demolition Process: If a part of the agreement of your project, the Front Range Stone team will remove and haul away your old countertops.
- Cutouts: Some cutouts may be partially or completely created in your home after installation your countertops.
- Countertops is secured: Your countertop will be secured to the substrate using common construction adhesives like caulk.
- Countertop is positioned: Your countertop will be positioned into place manually or with counter-alignment tools. Seams are filled to the level of the top of the surface.
- Backsplash: if your installations includes a full-height backsplash, measurements for the backsplash will be taken at the countertop installation. Upper cabinets and range hood/microwave must be installed.
- Final Inspection: When completed, a final inspection of the install will be conducted with you by our installers. This is the best time to ask any questions or resolve any problems.